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AVP, Fraud Investigations (UAE Nationals Only)

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Risk
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HEA002247 Requisition #


 The role holder is responsible for performing the below activities:

 
  • Responsible for investigation of cases reported/assigned that are reported to Group Fraud Investigations Unit.

  • Responsible for reporting of appropriate investigation cases to Central Bank.

 

 Key Responsibilities  

 
  • End to end timely investigation of fraud cases that are assigned/re-assigned to the individual.

  • Investigation report writing.
  • Conducting interviews (staff, customer etc..) relating to fraud investigation.

  • Coordinate with appropriate internal stakeholders (e.g: Group Legal/insurance team etc.) related to fraud cases.

  • Liaison with Police and LEA for appropriate fraud cases.
  • Ensure appropriate cases are reported to CB.
  • Ensure all relevant details for blacklisting is shared with appropriate teams.

  • Where required, assist in team members in investigations.
  • Assist in MI reporting.
  • Creative and innovative, Solutions-driven and should be engaging and collaborative

  • Engage in data analytical skills where required for investigations.
 

 KEY PERFORMANCE INDICATORS

 
  • # of cases successfully investigated/closed.
  • # of cases closed within SLA.
  • Accuracy of investigation findings and report writing.
  • Accurate MI

  • CFE preferred, however basic level of understanding related to risk (specifically fraud risk) is preferred. Individual with good communication skills in English and Arabic language will be given a preference.

  • Skilled in verbal and written communications with internal staff, examiners, insurance carrier, consultants and law enforcement units.

  • Experience of absorbing and analysing information including technical details and make systematic, evidence-based judgments.

  • Minimum of 5-8 years.

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