🌎
This job posting isn't available in all website languages
📁
Personal Banking Group
📅
INS000004 Requisition #

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledage and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.

  • Evaluate Existing Business Processes
  • Create Documentation Outlining Process Improvements
  • Manage Improvement Teams and Implementation Processes
  • Conduct Ongoing Analyses
  • Update Department Procedures and Policies
  • Creates processes and integrates voice of the customer insights into cross-functional action plans
  • Drives the provision of an effective and robust complaint handling training and competence scheme that enables employees to deliver fair outcomes to customers.
  • Drives root cause analysis and work with all channels to identify and implement business  process improvements that will prevent recurrence of issues
  • Signs-off for any process changes, product and service developments and external customer communication
  • Supports the implementation of major transformation programs.

Graduate with at least 3 years relevant local market knowledge in retail banking product and services

  • Sound compliance, ops or product or sales governance background
  • Curiosity about digitisation and process excellence
  • Customer obsessed, change focused pramatist
  • Good communication & interpersonal skills

Previous Job Searches

Activity Feed

6371
Job shares through First Abu Dhabi Bank
Someone applied to the Senior Officer, Fund Registrar (UAE National Only) position. 9 minutes ago
Someone applied to the Specialist, Portfolio Analytics , Collections position. 39 minutes ago
Someone applied to the Senior Officer, Licensing & Government Relations position. 39 minutes ago
Someone applied to the Manager, Logistics Management position. About an hour ago

Similar Listings

Abu Dhabi, United Arab Emirates

📁 Personal Banking Group

Requisition #: HEA002649

Abu Dhabi, United Arab Emirates

📁 Personal Banking Group

Requisition #: HEA002667

Abu Dhabi, United Arab Emirates

📁 Personal Banking

Requisition #: HEA002569