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Head of Customer Experience Insights and Performance

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Customer Experience & Digital
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HEA002230 Requisition #
Thanks for your interest in the Head of Customer Experience Insights and Performance position. Unfortunately this position has been closed but you can search our 5 open jobs by clicking here.
 

QUALIFICATIONS & EXPERIENCE:

 
  • Minimum Qualification : Master’s in Business Administration (or similar admin program)


Experience:

  • At least 8-10 years of Customer Experience measurement and performance related functions preferably in Banking, Consumer Finance, Insurance or similar industries
  • At least 3-5 years of experience managing a team


Skills:

  • Demonstrated ability to work collaboratively and cooperatively with people in individual and small groups
  • Strong oral and written communication skills.
  • Effective problem solving aptitude
  • Ability to plan and work without direct supervision

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